Shipping policy

Shipping from Japan

All orders are shipped from Tokyo, Japan by DHL. A tracking number is provided for every order.

Dispatch

  • We ship Monday to Friday. Our office is closed on weekends, so orders are not shipped on Saturdays or Sundays.
  • Every watch is packed securely with protective cushioning.

Delivery time

International delivery usually takes 3–5 business days after dispatch.

Shipping rates

  • International: US$35 or US$65, depending on the destination country. The exact rate is shown at checkout.
  • Within Japan: ¥1,000.

Customs, duties and taxes

  • United States: import duties and taxes are prepaid by us. You should not be asked to pay additional customs charges on delivery.
  • All other countries: import duties, VAT, GST, taxes and any customs-related fees are not included in the item price or shipping cost and are the buyer's responsibility. They are collected by the destination country's customs authority or the carrier on delivery. Customs rules vary by country and may change without notice.

Contact

Froevo Inc. (株式会社Froevo) — froevo watch japan
3-12-13 Kasugacho, Nerima-ku, Tokyo 179-0074, Japan
Email: info@froevo.com
Phone: +81 70-4115-7259